Terms & Conditions

Please read these terms carefully before using our services or purchasing our products.

Last Updated: January 15, 2025

1. Acceptance of Terms

By accessing and using gentlemonsterbratz.com (the "Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Gentle Monster Bratz is operated by:

Gentle Monster Bratz LLC
789 Fashion Avenue
Beverly Hills, CA 90210
United States
Email: [email protected]

3. Product Information & Availability

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

3.2 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.

3.3 Pricing

  • All prices are displayed in USD and are subject to change without notice
  • Prices include applicable taxes where required by law
  • Shipping costs are calculated separately and shown at checkout

4. Orders & Payment

4.1 Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to refuse or cancel any order at any time.

4.2 Payment Methods

We accept the following payment methods:

  • Visa and Mastercard credit/debit cards
  • PayPal
  • Other payment methods as displayed at checkout

4.3 Payment Processing

Payment is due upon order placement. Orders will not be processed until payment is received and verified.

Important Notice

By placing an order, you warrant that you are at least 18 years of age and legally capable of entering into binding contracts.

5. Shipping & Delivery

5.1 Shipping Locations

We currently ship to addresses within the United States and select international locations. Shipping restrictions may apply to certain products or destinations.

5.2 Delivery Times

  • Standard shipping: 5-7 business days
  • Expedited shipping: 2-3 business days
  • International shipping: 7-14 business days

5.3 Risk of Loss

Title and risk of loss for products purchased pass to you upon delivery to the shipping carrier.

6. Returns & Exchanges

Please refer to our comprehensive Refund & Returns Policy for detailed information about returns, exchanges, and refunds.

7. Intellectual Property

7.1 Trademarks

All trademarks, service marks, trade names, logos, and other intellectual property rights displayed on this Website are our property or the property of their respective owners.

7.2 Website Content

The content on this Website, including but not limited to text, images, graphics, logos, and software, is protected by copyright and other intellectual property laws.

8. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to any part of the Website
  • Interfere with or disrupt the Website or servers connected to the Website
  • Transmit any viruses, malware, or other harmful code
  • Collect or harvest information about other users

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Disclaimers

10.1 No Warranties

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Limitation of Liability

IN NO EVENT SHALL GENTLE MONSTER BRATZ BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR PRODUCTS.

11. Indemnification

You agree to indemnify, defend, and hold harmless Gentle Monster Bratz and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Website or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

14. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]
Address: 789 Fashion Avenue, Beverly Hills, CA 90210
Customer Service Hours:
Monday-Friday: 9AM - 6PM PST
Saturday-Sunday: 10AM - 4PM PST

15. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.